1 reviews | Active since Nov 2016
Refusing to cancel my contract 4 months in advance
<p>I was told that Its too late for me to cancel my contract which I didn't even authorise..... Now 9 months down the line after paying R614 every month they refuse to cancel when my contract ends.... I called in and the lady was extremely rude... Really unaccepting.... Is this really how you people make business... I would love for my contract to end in 4 months and cancel... Please assist me....</p>
Good Day Mohsien,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson
Good Day Mohsien,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson