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neal S

1 reviews | Active since Mar 2021

04 Mar 2021, 19:01

Poor Poor Unscrulous lack of Service

Year in and year out Trudon harrass businesses such as mine on listing fees, which never were agreed to. Last year I went legal and won my case, they were forced to cancel and refund me. Low and behold after catagorically stating that I want nothing to do with their unscrupolous organization, they billed me again!

I am due a refund for this year of R3800 addressed in writing by George Mokola. He forwarded the refund request to "Finance" I received a ticket number after following up as you cannot get to talk to anyone personally.

Their so called ticket reference promises a 24 hour response. Well various e mails and two ticket numbers (205581 and 206775) have resulted in absolutly no contact!

I wonder where to from here? Legal yet again.

To anyone thinking of using this ********** operating company, please re think your actions. Dont touch!

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply05 Mar 2021, 08:47
Official
 

Good day 

Thank you for contacting us with your complaint 

we will be contacting you shortly to discuss and resolve the query 

Our sincere apologies for any inconvenience caused 

Kind regards
Yellow Pages/Trudon Team