WN
Wouter N

1 reviews | Active since Mar 2009

31 May 2023, 15:58

Poor Customer Service And ******* Invoicing

Tried to reach them through Telkom no success. They don't answer their phones. Trudon keeps on invoicing through Telkom for a contract that does not exist and a service that was cancelled through Telkom.

0
Replies (2)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply05 Jun 2023, 09:09
Official
Good day Wouter 

We have received your query, our consultant will be contacting you shortly.

Our sincere apologies the matter will be investigated, and feedback will be provided.

regards
Trudon team 
WN
Wouter N's update28 Aug 2023, 09:27
Reviewer Update
This is still ongoing from March 2023. Got Hariet Mdluli from Trudon not assisting to now resolve interest being charged monthly through Telkom charged on R 1.04 with R 0.01 interest every month. Trudon and their staff are absolutely useless. How can any business trust them with advertising if they cannot even get a simple basic matter such as cancelation of advertising and not charging interest after cancelation. Every month we receive this invoice from Telkom with R0.01 interest charged on a contract which was canceled in March 2023.