IL
Isobel L

1 reviews | Active since Aug 2015

21 Aug 2015, 10:20

Paying for Services I did not subscribe to

A Trudon agent called up and spoke to my daughter, and now I (the account holder and bill payer) am paying for a service I did not consent to. <br> <br> When I called up to query the monthly debit's being made for a Yellow Pages advert I did not consent to, I was played back a recording of the conversation the agent had with my daughter. At no point does the agent explain the costs, duration, or terms of the \contact"";judging from the number of complaints on HelloPeter Trudon's business practices seem *********.<br> <br> I want to cancel this contract that I did not agree to."""

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply21 Aug 2015, 11:18
Official
Hello iclinder,

Thank you for contacting us regarding your complaint. We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue. Please accept our sincerest apologies. We will be in contact shortly.

Kind Regards
Roshni Manga