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Sean S

1 reviews | Active since Aug 2015

04 Aug 2018, 14:47

Pathetic Service

Sent an email in February to cancel a service I had never signed up for and am still being charged for it. I called and sent another email and still not cancelled.

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply06 Aug 2018, 10:56
Official

Dear Sean,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson