SVdV
Stuart Van der Valk

1 reviews | Active since Nov 2010

11 Nov 2015, 08:46

not interested

the quality of your sales agents must be one worst sales experiences that I have had in a long time. Very poor service. No interest, No feedback, No follow up. Called the persons manager, hoping that I will get some joy, well that was a waste of my time and a phone call. Amazed at how your company is still in business with this attitude towards new clients.

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply11 Nov 2015, 09:50
Official
Hello Valken,

We would like to take this opportunity to apologise most sincerely for the poor service you have recently received.

It goes without saying that at Trudon we take our levels of service delivery extremely seriously. All of our staff subscribe to a code of ethics and are continually trained in delivering service of the highest order.

We will investigate the circumstances around your complaint without delay in the hope that it not only solves your problem but also prevents repeat instances in the future.

We look forward to continuing our relationship with you into the future.

Regards,
Charnene