No Consumer Protection Here !!!!!

I received a letter of final demand from Telkom, for an account which is no longer active. Trudon just happily renewed my contract for another 12 months. Upon calling them, they replayed a message where the spoke to my wife. The asked here is she was a co-owner, which is misleading. They then gave her the details, she nearly choked at the price and asked them to send her an email.<br> Neither her no I received the email, yet we are now being held to contract for a voice recorded message. Nowhere in that message does she accept the pricing, or authorise the renewal.<br> I see from the rest of the HelloPeter posts, I am not alone, and all the Trudon response are generic, about being terribly sorry etc.<br> Surely under the Consumer Protection Act, there is a clause about enethical marketing.<br>