cK
conradie K

1 reviews | Active since Mar 2013

28 Apr 2015, 16:04

Most *********** People & Company ever delt with

I called Trudon today at 15h22.<br> <br> I never receive statements or acounts? Double debit runs gets deducted from my acount which Trudon never arramge with me and default that costs me huge bank charges.<br> <br> They never bother to even call me and notify me? My details is wrong on there system after the contract I completed last year stated the correct details. So I pay for a publish service that has wrong info on it. <br> <br> The customer representative that assist me after phoning Trudon\ Gift Selepi"is the most unprofesional person spoken to with no telephone etique and customer interaction skills. <br> <br> He cant even spell my e mail adress right after numerous times that I have given it to him. After asked for his manager to be CC in with my correspondance he also was not willing to adhere to that. I am not happy with the service I receive from Trudon and will advice any other company that want to do business with them to think twice! Yours sincerely C Kilian"""

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply29 Apr 2015, 11:37
Official
Hello info@adl,

Thank you for making contact with us and raising your concerns with Hellopeter.

Kindly note that Gift Selepe from our Finance Department will contact you shortly to finalise your complaint.

Should you require any information, please feel free to contact us on ***.

Regards,

Charnene Basson