Keep getting charged for a service I didnt ask for

Item: Trudon, Publishers Of The Yellow Pages
Rating: 2
Author: mhessa M

Reference ***1.<br> <br> For the past 3 months we have been getting charged ridiculous amounts on our telkom phone bill for something called \subscription services". Telkom are of no assistance as they say the error is due to Trudon. After speaking to 3 call agents who promised to sort out the error and reverse the charges we then turned to Margaret Aya who di assist to an extent"

Helpful (0)

Replies (1)

Trudon, Publishers Of The Yellow Pages's replyOfficial

07 Oct 2015, 08:34

Hello Mhessa8,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Regard,
Charnene Basson

Trudon, Publishers Of The Yellow Pages's reply07 Oct 2015, 08:34

Official