DB
Dave B

1 reviews | Active since Aug 2009

27 Oct 2017, 12:49

Incorrect Entry in White Pages Telephone Book

We moved over three years ago and despite their verbal assurances that our address would be updated in the next telephone book the old address still appears three years later in the 2017/18 book

0
Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply31 Oct 2017, 08:28
Official

Dear Dave,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and Denise Booysen will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson