Incorrect Billing

The level of incompetence is unbelievable. We have been billed and have been paying R500 per month for someone else's listing in the yellow pages. Telkom said the yellow pages have to resolve this and Trudon told us that Telkom allocated the number incorrectly. <br> This matter has been ongoing for 4 months despite the fact that we have been told every month that credits will be passed. I am not surprised that the yellow pages have declined in number of listings judging by the way in which this matter has been dealt with. We just want to have this matter resolved.