Incompetence & poor customer service

<p>i have been battling with Trudon for months. They keep billing me through Telkom for yellow pages which I never subscribed for. I tell them that the number belongs to an individual and I don't even know the company that they claim registered for YP. Each time the agent tells me that they have cancelled the subscription and il get a refund. But no refund comes and the amount being billed is increasing now!! This is just incompetence </p>