AL
Anton L
1 reviews | Active since Aug 2015
25 Aug 2015, 13:29
******* SUBSCRIPTION
Hi there. My name is Anton. I am the owner of Cartridge Revival. I have send an email in September 2010 to cancel Trudon's services. (I still have that email where the lady confirmed that it has been cancelled). After inquiring at Telkom regarding our high account, the lady informed me that Trudon is subtracting monthly fees from my account. I was stunned!!!! That means, I am paying for a service from 2010 up till date that I have canceled. I have send two emails to Trudon (attaching the email from September 2010), but no reply. Know my question: Who is going to refund me for the 4 years and how do I STOP AND GET RID OF Trudon. I already phoned my attorney, because I really consider legal action.
Helpful (0)
Replies (1)0
Replies (1)
Trudon, Publishers Of The Yellow Pages's replyOfficial
26 Aug 2015, 10:53Hello cartridgerevival,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regard,
Charnene Basson
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regard,
Charnene Basson
Trudon, Publishers Of The Yellow Pages's reply26 Aug 2015, 10:53
Official
Hello cartridgerevival,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regard,
Charnene Basson
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regard,
Charnene Basson