******* ADDING OF YP/WP TO TELKOM ACCOUNT

Once again you have put a contract on my telkom account. I will not pay this amount - your staff member sends me a voice note from when I agreed. First of all that is a man who answered the call did not mention the companies name to start off with. Your agent said Andy told him to speak to Jean this person said yes you can hear the uncer*****y in his voice he just said yes and all questions you staff member asked him. There is no signed documentation which your staff member said was going to be sent to authorise the transaction.

Your staff member did not speak to me or my staff members whom I confirm this with listening to the voice note with the manager. I have said from 2019 I DO NOT WANT THIS YP/WP. Cecille Bok confirm that your staff will not contact us - but every year your staff contact us. Harriet knows from March 2021 when you had to credit us with the amount taken due to us NOT WANTING THIS SERVICE. If you go back on the voice notes where I tell your staff members from March 2021 till today that I am not interested. Who is the voice artist that you have employed to say yes yes yes to all the question. I have a voice note form 2019 where you can hear the difference in call been answered with company name and my voice.