1 reviews | Active since Aug 2011
GET BILLED FOR SERVICE WE NEVER ASK FOR
<p> </p> <p>We have asked 100 times in the last few months that we are not interested in any of your services.<br />I have my last month telephone bill that has these charge below:</p> <p>Web 2050 Mobile Ad Network ********** 044955 01 of 01 payments R399.00</p> <p>How said that Trudon can do this and charge me without my permission on the Telkom account.</p> <p>Please cancel this service as I never asked for this service and credit my account of this R399.00 before I have your company charged for theft.</p> <p>Make sure this is not on my next Telkom bill – and don’t ever use my company again like this for service I never asked for.</p>
Good Day Storm,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson
Good Day Storm,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson
