EVDL
Eugene Van Der Linde

1 reviews | Active since Oct 2013

13 Jun 2016, 10:03

********** Yellow Pages

<p>Today I received an email from Trudon customer services and it seems we were sold advertising in the yellow pages but never ever agreed to this.Sales person/Con Artist JEANETTE MDLULI. <br />Dear V D L International Trading <br />Subscriber ID ********** </p> <p>Cost/Month(ex VAT)<br /> 1. R 329<br /> <br /> <br />Product Item<br /> 1. Medium Rectangle Banner : IMPORT & EXPORT AGENTS &/OR TRADERS in WRD Area 2<br /> <br /> <br />Billing Starts<br /> 1. 01/07/2016</p> <p>Cost/Month(ex VAT)<br /> 1. R 179<br /> <br /> <br />Product Item<br /> 1. TTYP Metro Ad : IMPORT & EXPORT AGENTS &/OR TRADERS in Krugersdorp<br /> <br /> <br />Billing Starts<br /> 1. 01/07/2016</p> <p> </p> <p>PLEASE CANCEL THIS AS WE NEVER AGREED TO ANY ADVERTISING AS THE BUSINESS IN DORMANT.I ALSO SUGGEST YOU INVESTIGATE THIS EMPLOYEE AND CHARGE HER WITH *****.<br /> </p>

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply13 Jun 2016, 11:25
Official

Dear Eugene,

We would like to take this opportunity to apologize most sincerely. It goes without saying that at Trudon we take our levels of service delivery extremely seriously.

All of our staff subscribe to a code of ethics and are continually trained in delivering service of the highest order.

We will investigate the circumstances around your complaint without delay in the hope that it not only solves your problem but also prevents repeat instances in the future.

Kind regards,

Charnene Basson