BV
Ber V

1 reviews | Active since Nov 2011

29 Feb 2016, 15:36

********** and *******

Misleading/ **********/ ********* to say the least.<br> <br> A casual phone call to an employee is seen by Trudon as a binding contract with the employer.<br> <br> \Hello I'm phoning from Trudon to ask if all your listing details are still the same for the phone book\" <br> <br> And boom, your contract with the devil is apparently signed.<br> <br> How this ********* company gets away with this is beyond me."

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply01 Mar 2016, 12:10
Official
Hello Bert171,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies. We will be in contact shortly.

Regards,

Charnene Basson