fS
ferona S

1 reviews | Active since Aug 2018

06 Aug 2021, 07:08

**********, ********

I have been trying from February 2021 to cancel this contract that we didn't authorize. My line is know suspended due to the large amount of R 4000 plus because I refused to pay for something I didn't authorize. The 2 phone numbers I have doesn't seem to be answered at all, the numerous emails I sent just get a ticket number with no response. We are a small business trying to keep afloat in these desperate times. Can someone from this dishonest company get back to me. I was surprised to see so many in the same situation. .

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Replies (5)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply06 Aug 2021, 09:10
Official
Good day 

Thank you for contacting us with your query 

We will be contacting you shortly to discuss and resolve the matter .The query will be investigated with immediate effect 

Our sincere apologies for any inconvenience caused 

regards
Harriet 
fS
ferona S's update06 Aug 2021, 09:16
Reviewer Update
Finally a response. I await your feedback i.
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply06 Aug 2021, 09:36
Official
Good day 

We have sent you an email , waiting for your response for further assistance 

regards
Yellow Pages Team 
fS
ferona S's update06 Aug 2021, 10:06
Reviewer Update
I have sent in my reply after hearing the recording. That guy was not a manager nor does he have any authority to give permission. Furthermore your agent start up the conversation by saying it's a free service to upgrade .
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply10 Aug 2021, 08:29
Official
Good day 

Thank you 

regards
Yellow Pages Team