1 reviews | Active since Oct 2016
*****
<p>Service excellence – it appears that the meaning of this phrase is not understood by Trudon. An answering machine stuck!</p> <p>An unauthorised amount of R399 on my account ********** 555 has been charged. Web2050 Mobile Ad Network. I have no contract or agreement giving you the right to charge me for this service.</p> <p>Please reverse this charge and forward credit to my account with immediate effect before ***** charges will be brought onto you company. It appears that this is a general problem looking at the amount of complaints on the net.</p>
Good Day Carl,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson
Good Day Carl,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson