1 reviews | Active since Sept 2016
FALSE BILLING ON TELKOM
<p>My latest Telkom account reflects carges in excess of R1,000 and this relates to chages from Trudon that were definitely not approved by me.</p> <p>I have sent Trudon 3 emails and all I get is an automated response saying the matter is being attended to.</p> <p>No other communication at all.</p>
Good Day Dave,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson
Good Day Dave,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Kind Regards,
Charnene Basson