PE
Paul E

1 reviews | Active since Jul 2018

04 Sept 2018, 12:09

**** Advertising Portfolio Confirmation from Ndaba Nkomo at trudondigital.co.za

Please CANCEL the **** order upon the receipt of this email OR I WILL BE FORCED TO TAKE LEGAL ACTION AGAINST YOUR COMPANY. I never entered into any legal contract with you even though you called me and took my details including my Telkom number. I called your company several times and there was nobody on the other side. I have emailed your company several times and there is no reply from you. Sorry, I did not confirm any adverti*****t portfolio with a certain Ndaba Nkomo over phone as that is not how business is conducted. I will not pay any additional Telkom bill you are now pushing on me.

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply05 Sept 2018, 09:25
Official

Dear Paul,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and we will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Kind Regards,

Charnene Basson