mB
melicia B

1 reviews | Active since Jun 2014

08 Oct 2015, 23:35

DONT TRUST TRUDON! THEY WILL RIP U OFF! BEWARE!!!!

At the beginning of the year Trudon offered to advertise my business in the yellow pages and white pages. After giving all my details I as told I will be contacted once tudon marketing team designs a webpage for my business and once I give them the go ahead my company will be online. Instead a week later they tried debiting my bank account. I contacted them, got trivial excuses and gave them another chance. I waited 2 months more and still I hadn't been contacted by their marketing team. I was then billed for 3 months of advertising whereas they had never advertised my company. Finally after 5 months, frustrated I cancelled the advertising and Trudon sent me a cancellation notification. Yet still the stupid idiots keep sending me statement after statement. I wonder were Trudon hires their employees from for they surely can't be equipped with the basic education they sorely lack, for any dimwitted person would grasp the concept of CANCELLATION. I am beyond peeved for I stopped using my bank account for 8 months due to Trudon trying to debit my hard earned money without giving me anything in return. To the Idiots that represent Trudon, do some work for a change, This is the limit!!!

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply09 Oct 2015, 10:05
Official
Hello melicia814,

Thank you for contacting us with regards to the handling of your complaint.

We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.

We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.

Please accept our sincerest apologies.

Regard,
Charnene Basson