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Prince M

1 reviews | Active since Jan 2012

11 Sept 2020, 08:00

Don't List my Business on Yellowpages Digital without my Consent

I Spoke to Angie naido (*** - ***) from Yellow pages on Thursday 10 September 2020, I wanted to list my business on 1023, she also suggested that I list on Yellow pages digital platform, I said ok but send me the contract to see what I'm singing up for and also read the terms of the contract and decide if I'm agreeing or not, Then she sent me an email saying she will tell me when the ad is live, How can she tell me when the ad is live while I have not approved or agreed?

So please cancel that ad before it goes live because I did not agree to that listing on Yellow pages Digital, I need to see the artwork first, terms and fees breakdown and then I will decide

This Complain serves a formal confirmation that I did not agree to the adverti*****t that will be put on Yellowpages Digital and therefore I wont be responsible for the costs

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Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply15 Sept 2020, 08:12
Official
Thank you for contacting us regarding your complain

We appreciate your complaint and be rest assured that customer satisfaction is our top priority . The matter is being investigated with immediate effect and we will be contacting you shortly to discuss and resolve your complaint.

Please accept our sincere apologies for any inconvenience caused

Kind regards
Harriet