NE
Nadia E
1 reviews | Active since Jun 2011
21 Jul 2015, 12:58
Disgusting Service
1 year ago I lodge a query on incorrect billing - to date nothing has been done. I am beyond livid. If i had a choice I would NEVER use Trudon. I have to email every 5 days to follow up and even Management doesnt respond. So now Telkom has sent debt collectors to collect the money that infact is not owed. Is this how Trudon runs their business, ********* and not interested to sort out queries - a year later.<br>
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Replies (1)
Trudon, Publishers Of The Yellow Pages's replyOfficial
22 Jul 2015, 10:39Hello nadiae,
Thank you for contacting us with regards to the handling of your complaint. We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regards,
Charnene Basson
Thank you for contacting us with regards to the handling of your complaint. We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regards,
Charnene Basson
Trudon, Publishers Of The Yellow Pages's reply22 Jul 2015, 10:39
Official
Hello nadiae,
Thank you for contacting us with regards to the handling of your complaint. We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regards,
Charnene Basson
Thank you for contacting us with regards to the handling of your complaint. We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies.
Regards,
Charnene Basson