CONTINUOUS BAD SERVICE FROM TRUDON!

<p>I am terribly unhappy with Trudon’s service, I have had continuous issues with Trudon over the last few years and it has not stopped! </p> <p> </p> <p>My Telkom number was suspended in July 2016, which was reactivated at my soonest, being a business line I had to pay the account and reactivate it at my soonest, which I did.</p> <p> </p> <p>Unbeknown to me, Trudon stopped billing me since then and have been emailing me account notices, etc on an email address that I have not used since before 2010! </p> <p> </p> <p>Now, due to a payment alert, I was never contacted for advertising in 2017, I have been trying to follow-up with Trudon over the last few months regarding my adverts in the White/Yellow pages for 2017 and I have had no response whatsoever, no communication from Trudon at all!?!</p> <p> </p> <p>I emailed Chanene who assisted me with my previous issue with Trudon on Thursday, 15 December 2016 and she said she would be going on leave and Joan George will be in touch with me, Joan contacted me today. I am not happy the way Joan has dealt with me as a customer of Trudon, I was totally unaware of Telkom / Trudon not billing my account monthly for Trudon adverti*****ts PLUS that Trudon has an email address that has not been used for over 7-8 years now. I have dealt with Tina Mouton, Kelly Marais and Lwazi Sibiya who ALL used my email address ********** This is an error of Trudon’s and not mine, but I am made to feel that I am at fault by a Trudon staff member!!</p> <p> </p> <p>It now seems that it may be too late for me to advertise in 2017’s Yellow Pages which is of huge importance to my company for advertising!!??</p>