Cancellation not being honored

<p>We have been trying to cancel this policy ********** for over 2 years, please could someone help by cancelling this policy, please could this finally be cancelled!!</p> <p> </p> <p>We have been mailing customercare at trudon, but no one bothers to cancel this policy, we are at our wit's end.</p> <p> </p> <p>Cancel with immediate Affect please!!</p> <p> </p> <p> </p>