MF
MARY F

1 reviews | Active since Sept 2020

05 Sept 2020, 12:06

Billing without a subscription agreement

They first sent me a form to renew my subscription where I told them my business had ceased trading. No thank you! They have suddenly billed me for a subscription renewal each month since June 2020. Each time I respond telling them I no longer trade and sold my business 3 years ago and lo and behold comes the next month, another invoice. Just another bunch of inept *******.

0
Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply07 Sept 2020, 07:56
Official
Thank you for contacting us regarding your complain

We appreciate your comments and be rest assured that customer satisfaction is our top priority . The matter is being investigated with immediate effect and we will be contacting you shortly to discuss and resolve the matter

Please accept our sincere apologies for any inconvenience caused 

Kind regards
Harriet