EH
Edwina H

1 reviews | Active since Sept 2020

11 Sept 2020, 15:04

BAD SERVICE

This past few months there were no getting hold of anyone to talk to, call centre were unavailable the whole lockdown through.

We were wanting to cancel the directory services from March 2020.

Due to the lockdown the business had a bad knock financially and we cannot afford the services at all.

The end of June beginning of July (don’t know the exact date) finally someone answered the phone and said the services are cancelled.

A lady spoke and gave this reference number: 159347.

Just to find out the services was never cancelled. BAD BAD service!!!!!!

0
Replies (1)
Trudon, Publishers Of The Yellow Pages
Trudon, Publishers Of The Yellow Pages's reply15 Sept 2020, 08:14
Official
 
Thank you for contacting us regarding your complain

We appreciate your complaint and be rest assured that customer satisfaction is our top priority. The matter is being investigated with immediate effect and we will be contacting you shortly to discuss and resolve your complaint.

Please accept our sincere apologies for any inconvenience caused

Kind regards
Harriet