1 reviews | Active since Feb 2012
Bad Customer service
<p>I was charged for a contract in septemeber 2016 that i did not request.</p> <p>I cancelled the contract on the 2 November 2016. I am still being charged for this contract even though i cancelled the contract. </p>
Dear Manna,
Thank you for your concerns. We fully appreciate your frustration and give you our absolute assurance that this matter is being investigated without delay.
We pride ourselves in responding to customer concerns very quickly and completely agree with you that what you have experienced is inexcusable.
We are currently making every effort to ensure that this never happens again.
Once again please accept our apologies.
Kind regards
Charnene Basson
Dear Manna,
Thank you for your concerns. We fully appreciate your frustration and give you our absolute assurance that this matter is being investigated without delay.
We pride ourselves in responding to customer concerns very quickly and completely agree with you that what you have experienced is inexcusable.
We are currently making every effort to ensure that this never happens again.
Once again please accept our apologies.
Kind regards
Charnene Basson