NR
Nadine R
1 reviews | Active since Jul 2014
12 Jan 2016, 12:47
Advertising Portfolio Incorrect - Nothing Done!!
This has been going on since January 2015, my business advertising portfolio in the Yellow Pages was incorrect, I have been waiting for a reply either from Mr Lwazi Sibiya or someone from Trudon's Customer Care to get back to me...I am still waiting. <br> <br> I have sent numerous emails and nothing has been done about it, the emails have been delivered and read, but I have received no feedback whatsoever!<br> <br> Absolutely disgusting service - I have been paying for something which was incorrect and of no fault of mine.<br> <br> Please can someone in management please contact me regarding this as soon as possible.
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Trudon, Publishers Of The Yellow Pages's replyOfficial
13 Jan 2016, 10:47Hello Nades44,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies. We will be in contact shortly.
Regards,
Charnene Basson
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies. We will be in contact shortly.
Regards,
Charnene Basson
Trudon, Publishers Of The Yellow Pages's reply13 Jan 2016, 10:47
Official
Hello Nades44,
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies. We will be in contact shortly.
Regards,
Charnene Basson
Thank you for contacting us with regards to the handling of your complaint.
We would like to assure you that at Trudon we continually strive to ensure our customers get the best service and treatment possible.
We will be reviewing your case with immediate effect and will revert to you as soon as possible in order to address and rectify the issue.
Please accept our sincerest apologies. We will be in contact shortly.
Regards,
Charnene Basson