LL
Lee L
1 reviews | Active since Jan 2019
16 May 2019, 13:48
Yikes! Impossible to get away from this company!
After cancelling a year ago (a couple of times because the message wasn't getting through - please contact us we wish to cancel, please stop our services - and several okay, now really, this is the last month we're paying you we have given notice).... and we are STILL hearing from TRSS... We have sent multiple emails, called in, sent text messages, social media messages, spoken to numerous accounts people/ managers ... and we're still hearing from TRSS. How can a company be so badly managed?
Helpful (0)
Replies (4)0
Replies (4)LL
Lee L's updateReviewer Update
16 May 2019, 13:55And please do not ask me to contact you or your PR department as seen previously on other comments. Seriously.
LL
Lee L's update16 May 2019, 13:55
Reviewer Update
And please do not ask me to contact you or your PR department as seen previously on other comments. Seriously.
TRSS's replyOfficial
16 May 2019, 15:00Good day.
Im in receipt of your complaint if you can provide me with your details via email *** then I can contact you and we can take it from there.
Thank you
Liz - PR Manager
***
Im in receipt of your complaint if you can provide me with your details via email *** then I can contact you and we can take it from there.
Thank you
Liz - PR Manager
***
TRSS's reply16 May 2019, 15:00
Official
Good day.
Im in receipt of your complaint if you can provide me with your details via email *** then I can contact you and we can take it from there.
Thank you
Liz - PR Manager
***
Im in receipt of your complaint if you can provide me with your details via email *** then I can contact you and we can take it from there.
Thank you
Liz - PR Manager
***
LL
Lee L's updateReviewer Update
22 Oct 2020, 10:25The harassment continues every year like clock-work. They got bored of telling us they were coming to collected the radio and now decided to tell us our account was in arrears again. Appears that this isn't mismanagement but rather a business model. And the customer service never happens. And no, clearly the calls are not recorded. Stay far away....
LL
Lee L's update22 Oct 2020, 10:25
Reviewer Update
The harassment continues every year like clock-work. They got bored of telling us they were coming to collected the radio and now decided to tell us our account was in arrears again. Appears that this isn't mismanagement but rather a business model. And the customer service never happens. And no, clearly the calls are not recorded. Stay far away....
TRSS's replyOfficial
22 Oct 2020, 12:11Hi Lee L
Please will you send me your contact details to *** so that I can contact you and get this resolved.
Regards,
Jade - PRO
Please will you send me your contact details to *** so that I can contact you and get this resolved.
Regards,
Jade - PRO
TRSS's reply22 Oct 2020, 12:11
Official
Hi Lee L
Please will you send me your contact details to *** so that I can contact you and get this resolved.
Regards,
Jade - PRO
Please will you send me your contact details to *** so that I can contact you and get this resolved.
Regards,
Jade - PRO