SG
Spiros G
1 reviews | Active since Jul 2017
24 Jan 2023, 13:47
Worst Security Company
Honestly the worst service, constantly in breach of contract, and then when we tell them we no longer want their service their Manager or boss had a meeting with us, first thing he says not Hello but "lets hear whats wrong so i can reject your cancelation". This is horrific service. even while we had the meeting there was another breach in contract, I dont recommend TRSS to anyone and their EQ and service is non existent. We had to keep telling them what to do and how to do it. Its like the guards arent trained. They try to intimidate you, with 36 month contract blah blah, but 3 month clause and breach of contract kept them quiet.
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Replies (1)TRSS's replyOfficial
25 Jan 2023, 22:53 Good day. Thank you for reaching out & advising us of the complaint / query. We would prefer to deal directly with you and strive to resolve your complaint / concern within 48 hours. Our operations director will be in contact with you in due course. Please contact me should you require any further assistance. Kind Regards Candy-Lee, TRSS PRO, pro at trss. co. za
TRSS's reply25 Jan 2023, 22:53
Official
Good day. Thank you for reaching out & advising us of the complaint / query. We would prefer to deal directly with you and strive to resolve your complaint / concern within 48 hours. Our operations director will be in contact with you in due course. Please contact me should you require any further assistance. Kind Regards Candy-Lee, TRSS PRO, pro at trss. co. za
