BN
Bongiwe N
1 reviews | Active since Apr 2023
31 May 2026, 03:44
***** security
Worst Security company ever, their guards are *******. One guards ****** my fone through the window. Even management covered for him. Only they knew that the cameras in that section were not working and time that my fone was ******, Security had juc tagged close to my window doing his rounds
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TRSS's replyOfficial
01 Jun 2026, 16:27Good day,Thank you for bringing this matter to our attention.We would like to sincerely apologise for the experience you have described. This matter has already been escalated to our senior management team for investigation and review.We take allegations of this nature very seriously and are committed to ensuring that all concerns are thoroughly investigated. A member of our management team will be in contact with you shortly to discuss the matter further and assist where possible.Thank you for your patience while we address this issue.Kind regards,
TRSS Management
TRSS Management
TRSS's reply01 Jun 2026, 16:27
Official
Good day,Thank you for bringing this matter to our attention.We would like to sincerely apologise for the experience you have described. This matter has already been escalated to our senior management team for investigation and review.We take allegations of this nature very seriously and are committed to ensuring that all concerns are thoroughly investigated. A member of our management team will be in contact with you shortly to discuss the matter further and assist where possible.Thank you for your patience while we address this issue.Kind regards,
TRSS Management
TRSS Management
BN
Bongiwe N's updateReviewer Update
11 Jun 2026, 13:18The issue is still not addressed, my phone was taken by someone that i still see in my complex. The time difference between him tagging close to me window and my Phone ****** is 4 mins apart. if someone can explain if the ***** was invisible because surely they should have bumped into each other
BN
Bongiwe N's update11 Jun 2026, 13:18
Reviewer Update
The issue is still not addressed, my phone was taken by someone that i still see in my complex. The time difference between him tagging close to me window and my Phone ****** is 4 mins apart. if someone can explain if the ***** was invisible because surely they should have bumped into each other