1 reviews | Active since Jan 2017

25 Jan 2017, 23:19

Hope your reaction service doesn't work like your accounts team!

<p>I got an email from TRSS today notifying me that I will be charged an annual radio licence fee. This must be a badly-timed April fools joke, right? </p> <p> </p> <p>I duly cancelled my armed response service last year when I sold my house, but they debited me for an extra month, apologized, promised faithfully to reverse the payment (and never did), and now after 5 months of no charges (what a relief), they want to charge me a radio licence fee.</p> <p> </p> <p>TRSS, your accounts service is not trustworthy at all.</p>

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Replies (1)
TRSS
TRSS's reply14 Mar 2017, 12:56
Official

Good day Mrs Hasslewood.

I hope that you are well. Our apologies for the incorrect receipt of the communication that was sent out. It was not meant for you and we do apologise if we have caused any inconvenience.

Please contact our PRO department if there is anything else that you need assistance with.

Thank you