JN
Johanne N
1 reviews | Active since Jul 2017
28 Mar 2019, 14:41
BAD SERVICE RECEIVED FROM REPAIR CENTER
i WOULD GIVE A NO STAR RATING FOR TROJAN SA REPAIRS CALL CENTER. EXTREMELY UNHELPFUL. CALLED IN FOR A TECHNICIAN TO COME OUT TO ASSESS MY TREADMILL. THREE DAYS AFTER THE LOGGING THE CALL AND GETTING NO RESPONSE I CALLED THEM AGAIN TO BE TOLD THAT THERE ARE NO SPARES AND I MUST WAIT A MONTH FOR SPARES TO ARRIVE THEN SOMEONE CAN COME LOOK AT MY MACHINE. WHAT NONSENSE WHEN THEY DONT EVEN KNOW IF THE MACHINE IS GOING TO NEED ANY PARTS . TERRIBLE AFTER SALES SUPPORT!!!!!!!! MACHINE ONLY 2 AND HALF YEARS OLD.
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