********** paid twice

My car went in for repairs, I was told to pay R500 deposit before repairs could start, which I did and sent proof of payment through. on collection of the car I was told I didnt pay the R500 deposit, I produced the proof of payment.<br> A week later Trojan personnel phoned to claim the R500 I told me I paid it and sent once again the proof of payment.<br> <br> Then the financial director phoned and she was yelling so much I couldnt get a word in. Then Trojan sent a debt collector to my house to claim the R500 which my husband paid in cash.<br> <br> If I have proof of payment why did I have to paid another R500 surely Trojan's accounts department should deal with such things instead of harassing paying customers and shouting at them like they are *********. TrI want my refund as why should I have to pay for Trojans' lack of personal performance. Does Trojan treat all their customers like this? I demand my money back Trojan, you cant treat customers this way!!!