Disgusted ex Trojan customer

A long drawn out story. Basically i bought a set of TROJAN golf cart batteries for my golf cart in Zimbabwe. Batteries didnt last. They ducked and dived on the claim. Blamed everything (when they entually got round to replying) but their batteries. I even paid for the cart and charger and batteries to be transported to jhb. Spoke to Gerrit from Trojan SA. Continued to duck and dive and now not taking my calls. I have spoken to many people in the industry who claim he has a habit of not answering calls, whatsapps, messages and emails. I have tried all options. I cant believe the disgusting service i and many other people are getting.