Wrong hotel booked and false representation..****mets8

I booked accommodation via trivago which directed me to a website called sembo. The name of the place was icon apartments in Cape town south africa. I checked the pictures everything was perfect only for triv ago via sembo to send confirmation email with a place called icon outside my country that I did not book. Basically a wrong hotel was booked for me.This booking was for today which has inconvenienced me because I've already booked my flights and I can't get a refund or cancel the booking. The money has been dictated in my account and their customer service is not helpful I haven't received a reply