SM
Sham M

1 reviews | Active since Nov 2016

18 Mar 2023, 01:48

*********,dishonest,horrific and terrible service!

Triton express has got to be the most dishonest and ********* company that I have ever dealt with!They are contracted on behalf of a supplier of our and we had ordered products from our supplier and were forced to use Triton Express.

They **** to us the entire day about the delivery and their customer services made excuses the entire day about the delivery.

When they eventually came,they made me sign for the goods before they offloaded and immediately thereafter realised they had the wrong goods in the truck.

We had a second courier waiting to take these goods to Cape Town and had to send the courier back empty handed.

They are an extremely dishonest company to the extend that they claim that they are open 24 hours but it’s impossible to get a hold of anyone after 5pm.

We urgently need the products but this is of No importance to them.

0
Replies (2)
SM
Sham M's update20 Mar 2023, 08:43
Reviewer Update
Finally received our goods on Saturday morning,although this was after a huge struggle of getting a hold of someone and after reputational damage being done to our business by our unhappy client on social media.Hopefully Triton can improve their processes going forward as the trust is lost.
Triton Express
Triton Express's reply19 Apr 2023, 15:36
Official
Good day - we are sorry to hear that you have had a bad experience and would very much like to get the details so we can assist. Please can you email us your contact information on ***. Thank you