PN
Perceveerence N

1 reviews | Active since May 2017

31 Aug 2024, 09:10

Triton Express Nightmare.

I had a delivery scheduled for Friday and I notified them that my estate requires a form to be filled in that states when big deliveries are being done and I had put the date for Friday I even notified them that after 5pm no deliveries for furniture etc is allowed. I kept calling Triton numerous times on Friday and spoke to Erin who promised that would deliver by 5 and when I called back around 4:55 only then did they state that they were held up with another clients delivery and won’t be able to deliver my furniture. Why didn’t they call and state they couldn’t make it for the 5pm delivery as I had to sit all day at home waiting for them to deliver which they failed to do. Erin advised that they could attempt to deliver on Saturday and I told her it needs to be done at 8 am as I have a function to attend that starts at 8am until 6 pm. She once again promised they would deliver at 8 am and guess what they failed. Triton is the worst delivery company ever, they lack proper customer care when I had to waste my own airtime and my time waiting for them, following up with them numerous times only for them to fail to keep their promises. If you want a stress free life don’t use Triton.

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