Pathetic customer service

Ordered a headboard from Cielo which was received last week by Triton. It was scheduled as “out for delivery” on Friday but i received nothing. Got a call from the driver before 2pm saying he was at my house to make the delivery wehn i had called a week ago to let them know i will only be home after 4pm and the consultant from Cielo also did the same whne the order was despatched. The driver left without my delivery and said he will now only return tomorrow. I had guests coming over and needed the headboard delivered by today.