1 reviews | Active since Jan 2017
Don't buy here
Last month I purchased a 2nd hand gwm steed 5 2.5 tci, I was assured there is nothing wrong with the bakkie, I was told it is 100% I have no need to worry. As I am a plumber I need a reliable vehicle I explained and asked again and was assured there are no issues and that the bakkie had apparently a newly overhauled engine which is not the case. I was also told that the dealership is giving me 6month guarantee on the bakkie. 1. I was told I have to take a warranty on the bakkie that it could not be left out, but the dealership never done the pre delivery service so the warranty is void. After driving the bakkie for a week, I found several issues : Alternator was not charging, the cable was not fastened properly and when I tried to tighten the nut the bolt broke as it was cross threaded on. Coolent leaks, Oil leaks, Loose bolts, Gears not changing smoothly, Lights not working, Not able to pull off smoothly, Radio was not always working ( which I changed and fitted a new 1that I bought) Exhaust leak, And I took the bakkie back and instead of addressing the faults I found they only attended to the water and oil leak which took a week to try repair, on collecting the bakkie again I got underneath the engine to check and saw oil drops, when I confronted the workshop manager, I was told its run off from the repair done, so OK I left, on my way back to jhb I stopped to check oil, you would think that after replacing a crank seal they would have changed or topped up the oil, no they didn't I found it a pinet low. After getting home I checked oil and water again and found both oil and water still leaking and all the other issues were still there. I went to AA dekra paid R2300 odd to have a technical report done and found more issues I then went to my mechanic to check the bakkie and give me a quote, he found more problems as well. From there I emailed the dealership to either repair or cancel the deal as this is not what I was assured I was getting. Their reply was that I bring the bakkie back and they will give me a courtesy car at which I asked for a bakkie so I can continue to work, I was told unfortunately they don't have any bakkies so I requested the deal be canceled. In the mean time I had contacted MFC who financed the bank to please assist me with the dealership that is not giving me feedback and dragging things out. It made a slight difference but not enough to get the deal canceled. The passed week I have been send messages back and forth to the dealership as they had decided to try help after I called them, they were going to cancel the current bakkie deal and refinance a new bakkie, but its taken a whole week to get any positive feedback, yesterday I spoke to the finance lady and was told they have been trying to load the current bakkie amount on top of a new bakkie. that is the reason the bank keeps declining. I enquired about a GPS radio before taking the finance out on the bakkie but was told that the bank declined the extra amount, which is a lie as I have been charged the extra 32353.16 for a radio I never received. I want this deal canceled they need to collect their bakkie and cancel all that was taken on my name. Currently I'm still waiting for feedback that I was told I would have over an hour ago, this is unacceptable. I have since Contacted my lawyer and will take this matter further.
