Faulty flight booking and extremely disappointing service.

<p>I booked three flight tickets to India from Johannesburg to Mumbai through the service 'tripsta.co.za'.</p> <p>The booking was made on the 23rd of December, I was later notified (on the 30 December) when I phoned the tripsta customer service center that my tickets have been cancelled and there was no correspondence on their behalf. I phoned them again on the 03 January since I was not refunded my money nor was I issued tickets. The staff at Tripsta were unwilling to co-operate and were highly unfriendly. The service was absolutely appalling. My parents booked through budget air and a solution was agreed upon as swiftly as possible. The airline service was highly interactive, unlike tripsta.</p> <p>&nbsp;</p>