PM
Promise M
1 reviews | Active since Jan 2017
31 Jan 2017, 10:09
Poor Service Delivery
<p>Payment Issues - I am still waiting for my refund</p> <p>Poor Communication and People S****s - Myself and friends were treated like we didn't pay for their service</p> <p> - No response on emails and if there is a response, it's not fruitful</p> <p>Unprofessionalism</p> <p>Lack of respect for the customer</p>
Helpful (0)
Replies (1)0
Replies (1)PM
Promise M's updateReviewer Update
21 Dec 2017, 04:18Good day,
I see that this review was not written properly. We made a payment of R1 000 on 17 December 2016 to Trips SA for the assistance of making a booking for horse riding to take place on 19 December 2016. We couldn't proceed with the activity that we had booked for because one of us was over the allowable wight limit. We have made numerous contact will the person who was dealing with this issue: Tilla Coetzer ********** - ********** , supervisor: ********** and still haven't received the refund.
Can I please be assisted with this somehow. Thanks
PM
Promise M's update21 Dec 2017, 04:18
Reviewer Update
Good day,
I see that this review was not written properly. We made a payment of R1 000 on 17 December 2016 to Trips SA for the assistance of making a booking for horse riding to take place on 19 December 2016. We couldn't proceed with the activity that we had booked for because one of us was over the allowable wight limit. We have made numerous contact will the person who was dealing with this issue: Tilla Coetzer ********** - ********** , supervisor: ********** and still haven't received the refund.
Can I please be assisted with this somehow. Thanks