terrible experience

my name is Sipho Dyamle cell ********** 017 I have been taking loans with Tripple advance investment since 2018 i usually take three months loans as well as six months loans. i have paid up all my loans but they have not updated my profile on credit bureau i have requested for this to be attended to as it is affecting my credit report but my requests were all in vain. this is really affecting my credit profile as when i am applying for credit i get declined as they say that i have commitments that are more than my salary. it was easy when they inserted my information on Bureau but now it is difficult for them to remove me. i am really disappointed and now have to beg them to update my information how pathetic is this !!!. i spoke to the senior manager (operations manager ) but he is not of good help himself i really do not know what to do anymore i even called FSB and NCR to intervene