Pathetic Customer Service

<p>I want to settle the account I have with Triple Advanced Investments. I have requested a statement and sent back queries I have with on this account. I am being charged interest but I am a current customer. I'm also charged for "outstanding commission of R500" I've asked mant times what is the charge for and have not received a response. I also paid Dec-16 but the payment was not allocated. I wasnt these queries resolved before I can settle the account. This is by the far worst customer service I've experienced because whenever I call there is no response, via email I just get a statement and no response on the queries! Please help</p> <p> </p> <p>Regards</p> <p>Nokuthula</p>