

Trip Advisor
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked Trip Advisor across 46 reviews. Trip Advisor hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Trip Advisor? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2013
Very bad service. As a group of colleagues we booked a sunset cruise in Cape Town. We are from Rustenburg. We got lost on our way and did not know where to go to get the boat. We were 20 min and the boast left without us. We tried calling to tell them we are lost and will be late. Struggled to get to speak to someone, where the phone was just dropped in our ear, multiple times. When we arrived at the point we went to the staff and they informed us they cant do anything for us because we booked through Trip Advisor and therefor we lost our money. R3080 is the amount. We tried everything but no one was willing to help and Trip Advisor just didnt answer after that.
1 reviews | Active since Aug 2013
Very bad service. As a group of colleagues we booked a sunset cruise in Cape Town. We are from Rustenburg. We got lost on our way and did not know where to go to get the boat. We were 20 min and the boast left without us. We tried calling to tell them we are lost and will be late. Struggled to get to speak to someone, where the phone was just dropped in our ear, multiple times. When we arrived at the point we went to the staff and they informed us they cant do anything for us because we booked through Trip Advisor and therefor we lost our money. R3080 is the amount. We tried everything but no one was willing to help and Trip Advisor just didnt answer after that.
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