JD
Jenna D
1 reviews | Active since Sept 2015
08 Sept 2015, 09:33
Unsafe and late
My house was broken into (the one bar of the trellidor was broken open) And its been almost 2weeks and no repair has been made! Not only has trellidor failed at their promise of keeping me safe in my home, but Ive had to stay at a friend for a period of close to 2 weeks while parts are being ordered. Im angry that EVERYTHING of value has been ****** out of my home, but Im furious that I've been kicked out of my space because of slow service from a company that has already \broken"my trust. """
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Replies (1)Trellidor's replyOfficial
08 Sept 2015, 10:30Hello unsafeme,
We sincerely apologise for all inconveniences caused and we completely understand your frustration.
We have escalated your query to our Regional Manager that services the area in which you reside and we will be in direct contact with you shortly.
We apologise once again and will thrive to resolve this issue as a matter of urgency.
Best Regards,
Trellidor Head Office.
We sincerely apologise for all inconveniences caused and we completely understand your frustration.
We have escalated your query to our Regional Manager that services the area in which you reside and we will be in direct contact with you shortly.
We apologise once again and will thrive to resolve this issue as a matter of urgency.
Best Regards,
Trellidor Head Office.
Trellidor's reply08 Sept 2015, 10:30
Official
Hello unsafeme,
We sincerely apologise for all inconveniences caused and we completely understand your frustration.
We have escalated your query to our Regional Manager that services the area in which you reside and we will be in direct contact with you shortly.
We apologise once again and will thrive to resolve this issue as a matter of urgency.
Best Regards,
Trellidor Head Office.
We sincerely apologise for all inconveniences caused and we completely understand your frustration.
We have escalated your query to our Regional Manager that services the area in which you reside and we will be in direct contact with you shortly.
We apologise once again and will thrive to resolve this issue as a matter of urgency.
Best Regards,
Trellidor Head Office.
