1 reviews | Active since May 2010
Unprofessional Service
I accepted a qoute for a front door gate and made payment immediately. After this I had to phone 3 times to check when installation will take place seeing as I need to take time of work.<br> <br> Every time I was promised I will be called back to schedule an appointment but this never happened. <br> <br> Furthermore I was promised installation will take an hour at the most.<br> <br> So today I rushed home to meet the people for the installation but they were an hour late. I had to take time off from work and they didn't even bother to call me to say they are going to be late.<br> <br> I'm not impressed with the lack of service from Trellidor and this unprofessionalism of their part is a major inconvenience to me.
Thank you for bringing this to our attention.
We apologise for all inconveniences caused, we value each and every one of our clients and as such, take matters like this very seriously.
In the interim, we have escalated your query to Senior Management, who will make direct contact with you in due course.
Best Regards,
Trellidor Head Office.
Thank you for bringing this to our attention.
We apologise for all inconveniences caused, we value each and every one of our clients and as such, take matters like this very seriously.
In the interim, we have escalated your query to Senior Management, who will make direct contact with you in due course.
Best Regards,
Trellidor Head Office.