AN
Amanda N

1 reviews | Active since Jul 2023

06 Sept 2023, 19:13

Their customer service is pathetic

Their customer service is pathetic. After giving them so much business I would not recommend them to anyone. Seems like they only provide service to a certain group of people. Very dissapointed at their service.

0
Replies (2)
Trellidor
Trellidor's reply29 Sept 2023, 14:05
Official
Thank you for sharing this honest feedback Amanda. We apologize for not meeting your expectations. Please know that our team is working hard to maintain a level of service that is acceptable for all our customers .  Please contact our Customer service team - Leo Khan on  (***)  so we can hear about your experience and take the proper next steps.

Kind Regards  
Leo Khan                                             
Trellidor
Trellidor's reply29 Sept 2023, 14:08
Official
Trellidor’s reply
Rep**** at: 29 September 2023 at 2:05pm
Thank you for sharing this honest feedback Amanda. We apologize for not meeting your expectations. Please know that our team is working hard to maintain a level of service that is acceptable for all our customers .  Please contact our Customer service team - Leo Khan on ***  so we can hear about your experience and take the proper next steps.

Kind Regards  
Leo Khan